Our work

We have provided specialist CALD communication, community engagement and research services for clients including:

  • Australian Bureau of Statistics
  • Defence Force Recruiting
  • Department of Health
  • Department of Home Affairs
  • Department of Social Services
  • host.havas
  • Whereto Research

Examples of recent projects

National Redress Scheme for survivors of institutional child sexual abuse – In 2017 we designed and completed developmental research on this sensitive topic with CALD stakeholders across five States (NSW, QLD, SA, VIC, WA) and provided recommendations to guide the CALD communication approach for the establishment and promotion of the scheme. Now in 2018 we are working closely with the Department of Social Services to prepare CALD communication materials for the scheme, including community consultation throughout development of the materials.

Department of Home Affairs –  In 2017 we provided national CALD media and community engagement services to raise awareness of the 1 October deadline for Temporary Protection Visa (TPV)-holders to lodge a claim for protection. A strong response was evident in media coverage gained and action taken by the target audience. Now in 2018, we are providing further CALD media and community engagement services to reach TPV holders who will soon to apply for a further visa.

NDIS Quality and Safeguards Commission – Designed and completed developmental research with CALD disability stakeholders, and provided recommendations to guide the CALD communication approach for the establishment of the Commission.

Department of Home Affairs –  In 2017 we designed and completed developmental research to understand the behaviour and attitudes amongst communities about Unlawful Non-Citizens (UNCs). Fieldwork consisted of discussion groups with CALD community leaders in Sydney and Melbourne. Now in 2018 we are working with the Department to plan and deliver a community and media engagement campaign to raise awareness of the services and support available to UNCs in resolving their visa status.

Federal Government health-related campaign – CALD social media influencer identification and engagement, with a range of unique tailored content developed and posted online through various social media platforms.

Defence Force Recruiting – Provided cultural guidance and language services for a campaign featuring CALD Australians.

Federal Government domestic violence prevention – Identified and engaged key CALD community leaders to become media voices in support of a domestic violence prevention campaign.

Australian Bureau of Statistics Census 2016 – Delivered a national program of multicultural community engagement activities for the 2016 Census of Population and Housing, including:

  • strategic planning to identify suitable CALD community influencers
  • contacting and meeting with 50+ community leaders and organisations from more than 20 different cultural backgrounds to seek their support
  • planning and delivering almost 30 information sessions for community members nationally (reaching close to 1,000 people face to face
  • working within a tight timeframe to deliver social media activities across a range of platforms through our network of key online influencers.